MEDIAN GROUP | AI is the MEDIAN Group's in-house AI access. All requests go through a central gateway operated by us — not through public consumer services. This notice explains transparently where and how your inputs are processed.
1. Where your data is processed
The central entry point is a gateway operated by the MEDIAN Group, running on our own hardware in a German data center. Authentication, access control, usage metering and rate limiting take place exclusively there.
Our own models
Some of the language models run entirely on our own hardware. For these, inputs never leave the data center.
Claude (Anthropic)
Claude models are provided via Amazon Web Services (Amazon Bedrock) — exclusively within the EU (see below).
2. Claude via Amazon Bedrock — EU-resident
For Claude models, only our gateway calls the Amazon Bedrock cloud service. The connection is technically hard-limited to data centers within the EU; requests to locations outside the EU are rejected. Processing takes place at the following EU locations:
- Frankfurt
- Ireland
- Paris
- Stockholm
3. No training use, no prompt logging at the cloud provider
- Content is processed by the cloud provider solely to answer the respective request.
- Inputs and outputs are not used to train AI models and are not shared with the model providers.
- The cloud provider does not store request content (no prompt logging).
- Only the inference function is used — no other AI services from the provider.
4. Access & authentication
- Sign-in is handled via the company's own single sign-on (SSO); the central permissions and role concept applies.
- Access to the cloud service takes place exclusively centrally through the gateway. End users and connected applications authenticate with the gateway, never directly with the cloud provider.
- The gateway enforces usage-based limits as well as usage metering.
5. Logging & telemetry
For billing, capacity management, quality assurance and troubleshooting, usage and telemetry data is collected and stored on our own infrastructure. Depending on the purpose, this may also include the content of requests and responses. This data never leaves our infrastructure and is not shared with third parties.
6. Your responsibility as a user
- Use the service exclusively for work purposes within the applicable policies of the MEDIAN Group.
- Do not enter special categories of personal data (Art. 9 GDPR) unless this has been explicitly approved and is necessary.
- AI outputs can be incorrect — check results on your own responsibility before using them.